1440pc Red Hotfix Rhinestone Wholesale
Material: Crystal/ Glass
Color: Red (Dark Siam)
Size: Please select from size menu
These are rhinestones for Ironing on cloth. If you're looking for standard rhinestones for gluing, please see:
1) High Quality Crystal-made Flatback Rhinestones
2) Materials: Glass/ Artificial Crystal (These rhinestones are not made with Acrylic!)
3) Colors: Available in various colors, please see Seller's other items. Please note that Color may vary slightly due to the color calibration of individual monitors. Color chart is for reference only, please refer to the real photo for the most accurate color.
4) Conditions: Brand New
5) Size: The photo does not show actual size, please refer to Description for size details. When you win the auction, if you need size other than the one specified in the auction, please let me know.
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Shipping & policies
ORDER PROCESSING TIME:
Orders are normally dispatched in 2-3 working days after the payment is cleared. Exceptions to this may occur if we are having a public holiday here, in this case, please look out for our shop announcement. A Shipment Notification will be sent from us to confirm the order dispatch.
All orders in our Store are shipped by tracked mail service. So customer can track the parcel through the postal service website.
Please note that the details on the tracking information varies according to different countries, some countries' postal company provide very detailed tracking information, while some of them might provide only basic tracking information.
DELIVERY LEAD TIME:
North America (USA, Canada) approximately 7-14 working days
Europe (France, UK) approximately 7-14 working days
Australia & Asia Pacific approximately 7-14 working days
Other countries which are not specified above 14-21 working days
Expedite Mail Service 4-5 working days
Customer can opt to upgrade their shipment to Expedite Mail Service (EMS), this allows customer who needs the package urgently to receive it in 4-5 working days. Tracking is available on the web with detailed tracking information. To upgrade your shipping method, please upgrade it when you check out on Etsy.
ABOUT LOST PACKAGE:
All packages are shipped by tracked mail, so Lost Package is rare. However, in the event your package is officially confirmed lost in transit, we will refund your purchase or reship your order after 40 days from the date of shipment.
Items marked as delivered by the Postal Service website are considered delivered. If for some reason you do not receive your order when tracking shows delivered you will need to contact your local post office to locate package.
Returns & exchanges
RETURNS and REFUNDS
Qrhinestones always makes our best efforts to ensure items are sent correctly for every orders.
We highly recommend customers purchasing a color chart or small quantities of rhinestones before placing a large order to ensure you
get exactly what you're looking for.
If you are unhappy with your purchase, please read the details on how we can
best assist you in completing a return & refund on returnable merchandise.
We offer 2 kinds of Returns and Refunds at Qrhinestones:
1) Full Refund
Customer is only eligible for a full refund if wrong items have been sent by Qrhinestones for the Order.
To apply for a Full Refund, please take a photo of what
you have received and send it to email@example.com, together with your Order Number. This helps us to identify the error we've made
and processed a full refund to you. In such case, customer does not need to return the merchandise to us. We will issue a full refund
for the wrong items, or resend the correct items free of charge.
2) Partial Refund
If customer would like to return the merchandise due to personal reasons like wrong size expectation, wrong color expectations, wrong
quantity ordered, etc., only a Partial refund can be processed.
Customers are required to send the merchandise in a carefully packaged envelop with appropriate dampening protective materials.
In the event that returns are damaged in shipment due to inadequate packaging, we will not accept the return or process a refund.
Please include your original order receipt or order number to make sure a speedy process of your refund.
All returning postage shall be paid by Customers.
Once we received the returned merchandise, a Partial Refund excluding original order postage plus deducting a charge on restocking fee of 10%, will be issued in original form of payment.
Qrhinestones are not responsible for mail lost or the Postal Service Company during the return, we recommend customer to use a traceable post service when making a return of merchandise.
All Return and Refund requests must be sent within 30 days of the original purchasing date.
All items must be returned in the same quantities and quality that they were purchased in.
Qrhinestones does not accept partial returns.
Please kindly send us a message before making any return.
Thank you for your kind understanding.
We are now offering standardized discounts structure for bulk orders and VIP customers, please see if you're eligible to fall into any of the following categories to obtain a discount for your order:
Order Amount in a single transaction:
Order over $100 - FREE SHIPPING, use code FREESHIP100
Order over $200 - 15% OFF, use code QRETSY15OFF
Order over $300 - 20% OFF, use code QRETSY20OFF
Cash Coupon for all returning customers
Less $5 for order over $35
coupon code to be received in Shipping Notification Email
Accumulative spending of over $500 in 6 months -
become our VIP Customer to receive 10% coupon code for future orders (no min order amount)
WE NEED YOUR FEEDBACK
Your comments and feedback are very important to us. If you have any question regarding the order, please contact us and let me resolve it for you. One of our shop philosophies is to make sure every customer leaves our shop happily and satisfied. I am always grateful to assist and resolve any problem for our customers.