- international regular airmail is signature required and usually takes about 15-20 business days. if not received in 20 business days, please visit post office nearest you to claim package before returning to sender.
- regular airmail has tracking code but may not be online trackable for some countries, if you prefer online trackable delivery, please consider express upgrade.
- express upgrade is available at the checkout. express delivery time is about 3 to 5 business days. tracking included.
- delivery time varies for different countries and may take longer due to custom inspection, holidays, airline/post strikes, weather problems, etc..
- buyer is responsible for custom tax.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
return/exchange is accept if item is in brand new resellable condition within 7 days. please note that made-to-order items are not applicable for this policy. buyer pays return postage. postage is non-refundable. please make sure you can accept this condition before purchase.
wholesale is available. for any question, please feel free to contact me.