Unless otherwise noted or arranged, our normal shipping method will be UPS Ground or USPS Priority Box. Expedited shipping is available at and extra charge. Quoted Shipping rates apply only to the lower 48 states-Alaska and Hawaii require special quote. Contact us for a quote. Customer is responsible for return shipping charges. No refunds on expedited shipping charges.
Accepted methods of payment are Paypal and major credit card payment through Etsy. For special orders, we can invoice you directly through Paypal or accept your credit card directly. Contact us for options.
Returns & exchanges
We want you to be happy with any product you buy from us. If for any reason you have a problem after you inspect your order. Please let us know as soon as possible.
By email: firstname.lastname@example.org
By phone: (785)-325-2026
After you contact us, We will give you an RA#. Please write this number on the outside of the return box (no returns will be accepted without an RA#). You will be responsible only for return shipping. After we recieve the product back, we will inspect it to be sure it is in new, unused condition (items that are damaged, stained or show obvious signs of use will not be accepted for return or exchange). We will then be happy to exchange it, repaint it or refund your money for the price of the product.. No returns will be accepted if received more than two weeks after date of shipment.
*Note: We can not accept returns on any software product including digital backdrops. However, we will replace at no charge any software found to be defective for two weeks after date of purchase. We also cannot accept returns on custom printed Backdrops for obvious reasons. However, If the backdrop in question is a misprint, we may replace it.
*(Please note: A 20% restocking fee will apply to all returned items.)
Owen's Originals Value, Service, Integrity.
Owen's Originals was founded in 1978 by Brad Owen. Brad was an art teacher in the public schools for many years and began the company by hand painting backdrops for photographers. At that time nearly all backdrops sold in the USA were still being produced here in the United States. Brad was always proud of the product he put out, treated his customers fairly and tried to offer a quality product at a fair price. Over the years, things have changed-not only in the backdrop market but in nearly every market in this country. Cheap imported products from Taiwan, India, Korea and now China have driven prices down on many goods and put a lot of American companies out of business. Here at Owen's Originals, we are not afraid to tell it the way it is. Even though many of our competitors would lead you to believe that the products they sell are made in this country, the truth is that most are not. Although, we did not want to import foreign products, several years ago it became apparent that if we were going to stay in business, it would be a necessity to do so. The main reason for this was cost. Our competition began lowering their prices as more and more inexpensive products became available. Soon, the selling price for musiln backdrops fell below what it cost us to buy the raw material and produce them here. Also, as American textile mills were forced to close, it became impossible to buy American made muslin. So, now, although you can still buy an American painted muslin from us, it will be painted on Indian material. As we are now forced to sell imported goods, it has become our mission to find and sell the best quality merchandise and to offer the best customer service. Although Vu-Pro is an imported line of products, we stand behind these items with American pride in our reputation as an honest company to deal with. That reputation has been earned over the past three decades