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Last updated on Jul 3, 2017
Frequently asked questions

Custom and personalized orders

I gladly accept requests for custom designs. For custom designs that cannot be reused for resale in my shop (for example: specific names, logos, monograms, or request to not sell to other customers), there is a $5.00 custom design fee.

Help with opening and loading files

If you have trouble downloading and loading files, please let me know. However, I highly recommend that you be familiar with your cutting software before purchasing. I may not be able to assist with some programs that I may not be familiar with.