Custom Craft Supplies, Home Decor & Fashion Designs
I am a Autism Mom trying to stay at home. I have 3 kids, 4 if you count my hubby. We are burdened with large piles of medical bills for my ASD kiddo and hubs who had a terrible accident. I love crafting and anything outdoors.
Returns & exchanges
- Custom or personalized orders
Frequently asked questions
Is there a discount available for large / multiple scarf orders?
Yes! I would love to handle your large spirit scarf order. I've done orders over 50+ scarves in a quick turn around.
My multiple scarf order discount is as follows:
10-19 scarves are $0.50 off per scarf
20 +scarves are $1 off per scarf
Can I get your scarf order out in a rush?
Yes! If I have no other orders I am processing, I will get yours out ASAP. It takes me about a day per 15 scarves to process your order when requested for a rush order. Delivery times vary by your location but will be sent priority mail by default.
I have a rush fee of:
$1 per scarf for 1-9 scarves
$0.75 per scarf for 10-19 scarves
$0.50 per scarf for 20+ scarves
ONLY during my peak season (August - December) and
ONLY if I have orders in front of yours. If I am currently NOT processing another order, there is NO rush fee. Be sure to check with me to verify my lead time.
How long will it take to get my scarf?
During peak times it may take up to 2 days for me to get to your order. Most times, it ships same or next day during regular business hours (M-F)
I ship all scarves via USPS First Class Mail. I have a Priority Mail shipping upgrade available as a listing in my scarf section. If you would like to upgrade your shipping to Priority Mail, just add it to your cart when you check out.
The USPS delivery times will vary depending on where you are in relationship to Louisville, KY.
I don't seem my team colors or I am concerned about the shade of color?
I inventory almost every color of anti-pill fleece available. I have multiple shades of every color on hand. The color of your display may not be exactly represent the color of the fleece as monitors can vary colors. If you are trying to match a specific team or color grouping, just let me know. I do custom matching based on any team. Just send me the name, a picture or a link to the team website and I will do my best to match it spot on.
Do you offer discounts for bulk chenille appliqué letter orders?
Yes! Orders of 10+ appliqué letters can receive discount. Bulk wholesale discounts also available.
How do you ship?
The majority of my orders are shipped via USPS. I use a lot of "recycled" packing materials. There is a good chance your order will come in a box from Amazon.
My order shipped to my old address, can I still get it?
If your order was already shipped and in the hands of the post office, I can’t do anything else unless it is returned to me via “returned to sender”. It is the buyer’s responsibility to contact the post office to confirm and arrange for any changes.
If it is returned to me I will contact you and let you know it is returned. It is then your choice to have it resent or refunded.
Refund Option: You, the buyer, will be refunded the order minus the ACTUAL shipping charge I paid and any associated Etsy fees. Most often, the actual shipping charge is more than what you paid.
Resend Option: You, the buyer, will be responsible for sending a new payment to cover the ACTUAL shipping cost to resend the item and provide the correct address.
Why was my order cancelled?
If you place an order for custom plastic canvas or chenille letters you need to specify your choices at checkout or via a private message conversation. If you do not specify your requirements, I can not complete your order.
I will contact you two times about your order. You have 48 hours between the time the order is placed to cancellation. If you do not respond, I can not fill your order and you will receive a full refund.