Welcome to ColoriCrafts!
We are European company based in Poland, specializing in craft and art supplies.
In our shop you can find quality products made mostly in Europe. It's our goal to provide products that are beautiful and inspire creativity.
Do not hesitate to ask any questions, we are always happy to help :)
Accepted payment methods
You don't need your own PayPal account to use the service.
If you are new to Etsy, this link might be very helpful
We ship to the Etsy shipping address, not to the PayPal, so please be sure it is correct. We send packages with Polish registered mail. It takes about 10-20 business days to arrive worldwide (this is just general information if you need more specific info please contact us before placing an order). ALL orders have delivery confirmation. We will provide the tracking number after shipping.
Post Office failures are not our fault, lost or not delivered packages are beyond our control. And we can't take responsibility for them.
If you're not at home during the time of delivery, the mailman will leave notice in your mailbox. You can easily pick your order in your local post office (don't forget to present the tracking number). After 14 days from failed delivery, the postage will be sent back to us. We'll be happy to refund it or send again - the second shipping fee will be covered by the customer.
Returns and exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
If you are unhappy with your purchase please contact us. We will accept items for exchange or refund within 14 days after receipt. Refund will be provided after receiving the undamaged item. Shipping costs are on buyer's responsibility.
Additional policies and FAQs
We always do our best to solve any problem!