Returns & exchanges
- Custom or personalized orders
Frequently asked questions
If I get more than one item- Do you do combined Shipping?
Shipping is calculated by weight for each item in my shop. When multiple items are purchased, the total shipping may seem excessive, but I don't overcharge shipping. I refund the excess postage when I package the items to ship.
Can you change my shipping address?
No I can't.. The customer needs to change their address at the time of purchase. You are given a few times in the process where you need to make sure the shipping address is correct. The address on the invoice is where the item with be shipped.
What about my personal information? Is it safe?
I do not have access to your banking information. I do have your address and email but only to be able to ship your package to you. I have no mailing list and nor do I collect that information. Your email is to actually make the payment and for me to reach you with questions on your order.
Can you change the Customs Declaration amount?
No, the Customs Declaration will reflect the actual price that was paid.