This is my story...
We thank you for visiting us on our Etsy shop and showing interest in our gemstones and other unique products. Gemstone Universe would like to ensure you excellent quality along with great prices and reliable customer service .
Custom orders and wholesale discounts are more than welcome, please contact us for further details.
Thanks for your time ,
Please visit my talented wife Etsy shops here -
Thank you for your time ,
Owner, Shipper, Customer Service
Accepted payment methods
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
Canada: 8-14 business days
Ivory Coast: 3-5 business days
North America: 8-14 business days
Europe: 8-14 business days
Australia, New Zealand and Oceania: 10-18 business days
Asia Pacific: 8-14 business days
Latin America and the Caribbean: 10-18 business days
North Africa and the Middle East: 12-18 business days
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns and exchanges
- Custom or personalized orders
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional policies and FAQs
Customers from the US - http://webtrack.dhlglobalmail.com/
All the other customers can track their orders here - www.dhl.com
My wholesale discount can get up to 40% off , contact me to get further details.
Custom and personalized orders
We can customize everything for you - Stones,colors,shapes,metal type,personal designs & sizes