where it all began
Hi welcome to my lovely shop where you can find gifts for all.occassions, it all began in 2012 when my eldest son was diagnosed with type 1 diabetes. I decided needed a hobby to keep me busy whilst my children were at school and not to worry about my eldest son too much. Whilst making jewellery a few friends asked me to make them items. With my extending of items that I was making I decided to go a head and start looking at making my hobby into a Business. Now in 2018 I have come along way and still learning and making new things every week.
Thank you for taking the time to look at my shop please feel free to get in contact with any questions or requests for items I don't have listed. I am happy to make new items and custom orders.
I have several different sections in my shop to make it easier to look for the perfect gift or even a little treat for yourself. If you have any enquires please feel free to contact me.
Accepted payment methods
Items are not made or posted until full payment has been received.
If you change your mind and wish to cancel your order please do so within 48 hours of ordering as i aim to post items within 3 days of full payment. When I am busy for example around Christmas time i will inform you of the time scale or will be added to my listings.
Postage automatically combines itself at checkout so you only pay one postage all together.
Items posted within the UK are posted Royal Mail 1st class large letter or you can pick upgraded postage for recorded delivery.
POSTING TO USA:
Items going to United States are also posted via Royal Mail 1st class large letter. If you would like your item posted recorded delivery which will cover the parcel if lost or damaged in transit then please choose from the upgraded menu.
Items will take anything from 7-14 days from the day it's posted.
This can take alot longer due to passing through customs when it reaches America. So then can take 4 to 6 weeks to arrive so please allow enough time for item delivery when placing your order.
Also any customs cost if there is any will be down to yourself and not included in the postage cost.
ITEMS GOING TO THE EU AND NON EU:
Items going to the EU are posted 1st class via royal mail large letter service. If you would like your item recorded so you can track where it is then please pick from the upgraded menu.
Items will take 7-14 days once posted and may take longer due to customs or delays so please allow enough time for arrivals when ordering.
Returns and exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
If when you receive your item you are unhappy with it you have 14days to contact me and return it unworn and in the condition you received it in for a refund. These items I cannot refund return postage.
I do not accept returns on earrings I'm afraid due to hygiene reasons. If you have any questions please contact me.
Additional policies and FAQs
To reduce the risk of tarnishing please ensure you take care to:
* Avoid exposure to perfume, deodorants, hair spray, salt water, abrasive substances and other chemicals.
* Store in a suitable airtight container/self seal bag
* Clean regularly using a polishing cloth or jewellery cleaner.
1. Personal information he collects
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.
2.Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
3.Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
5.Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Cheryl Waterman, am the data controller of your personal information. If you have any questions or concerns, you may contact me at giftsbyme2014 [!at] hotmail.com.