Supplies for the DIY Bride
Initially I began with a bridal shop MarieandAntoinette and was often asked where I got a certain component of my design such as a button, applique, ribbon, etc. I was asked this question so often that I thought it would be a good idea to open a shop where those wanting to make their own accessories could find quality supplies at a reasonable price. Whats the point of a diy project if the materials cost almost as much as having someone make it for you, right? That's how HerLovelySupplies was born. I still design bridal accessories but I also love shopping for all the beautiful things I sell in my shop and I love when clients share the items they've made with the supplies they've purchased from HLS. Since opening HerLovelySupplies, I also opened a millinery shop called Lovely Millinery and a ribbon shop named Her Lovely Ribbon of course. I strive to provide a consistent experience with all my shops which is reasonable prices, quality products, and excellent customer service.
Around the web
Please carefully read our shop policies.
Accepted payment methods
We ship to the address provided on your Etsy account so please make sure the address is current. You are responsible for making sure you provide us with the correct address. If an item is returned to us, you will need to pay for it to be mailed out again.
If you need to cancel an order please inform us right away because we do ship out items very quickly. If the item has already shipped, we will issue a refund for the item after is has been returned. Shipping is not refundable.
International orders are shipped First Class International unless otherwise requested. We strive to ship items out within 48 hours, not including weekends.
International customers please be aware that shipping can take 2-4 weeks depending on your location.
We are a U.S. based company so please be aware that YOU MAY BE REQUIRED TO PAY CUSTOMS FEES, VAT, or additional postal service fees when you purchase merchandise from another country. These fees are the sole responsibility of you the buyer and are charged at the discretion of YOUR government. If you have questions about these fees I suggest contacting your customs office. Please do not ask to us to mark an item as a gift or reduce the value to avoid this fee as this is illegal.
DOMESTIC ( U.S. ) ORDERS
Items are shipped within 24 - 48 hours of receiving payment. As you can see from our reviews we do our best to mail items out very quickly. Shipments are processed Monday thru Friday. Items are mailed USPS first class. Shipping normally takes 2-5 days.
Your order will be sent with a tracking number. If your item is marked "delivered" but you haven't received it, YOU NEED TO CONTACT YOUR POST OFFICE. Post office delays are completely out of my control.
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
Return postage is the responsibility of the buyer. I do my best to properly wrap items so they are not damaged in transit so if an item arrives to you damaged please convo me immediately. Mail the item back to me and I will refund the return shipping as well as the damaged item or send a clear digital photo of the damage in question.
COLOR: Because color can appear different from one computer screen to the next , I strongly suggest purchasing samples of ribbon or fabric prior to purchasing.
REFUNDS, RETURNS, and EXCHANGES will NOT be accepted due to issues with the color.
Additional policies and FAQs
Frequently asked questions
Are your satin sashes shiny on both sides?
Yes, all our sashes are made from double face satin ribbon and the ends have been sealed.
How do I know what length sash to order?
In the full description of each listing you will find guidelines on how to determine the best length for you. If you still have questions, send us a convo. We'll be happy to help.
Can I iron the sash?
The satin sashes are made from a poly-satin and should only be ironed on low heat or lightly steamed. Ironing the sash on high heat may burn or damage the material.
Are the sashes machine washable?
Do you make custom appliques?
No, we do not make custom appliques.
I live in the area. Can I see your items in person?
At this time we only conduct business online.