Last updated on December 3, 2017
Accepted payment methods
I figure stuff happens. I would prefer to be paid for an order immediately, but things happen and also, occasionally I have to send a revised invoice and I know not everyone is sitting in front of their computer waiting with baited breath for that to happen. In light of these things, you have up to three days to pay for an item you have clicked to purchase. In any event, if you can't pay for an item right away, please let me know by emailing me. I don't need details. I trust you. If however, the item has not been paid for after three days, it will be relisted.
I live out of town and sometimes don't get to the post office every day, I will try to give you an accurate estimate of when I will get your item(s) in the mail, but it should not be more than two days after purchase unless it is on a holiday weekend.
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Refunds will be granted for the full purchase price less the shipping charges, if and only if I have misrepresented an item purchased. The buyer is responsible for return shipping and the item must be unused and in the same condition it was in when received. Requests for refunds more than 10 days after the 'paid on' date will not be considered.
Additional policies and FAQs
As soon as you leave feedback for me, I will leave feedback for you. If you have a negative experience shopping with me, please contact me before leaving feedback and I will do my best to make it right by you. Thank you so much for your interest in my yarns and wool!
Average item review
Very lovely roving! Just like LOTR! Thank you!
Jun 21, 2017 by Joan
This is just yummy fiber and a real joy to spin!
Jun 26, 2014 by Patti
Becky has been so great to work with and these spindles are perfect to teach classes on!
Feb 13, 2014 by Deborah Castellano
Excellent fiber, thanks so much.
Jan 29, 2014 by BeccaLT
thanks! this what just what i wanted :)
Dec 14, 2013 by swoonfibers
It's almost all spun up, and I only wish you had more!!
Nov 6, 2013 by June Potere
Nice, sturdy spindles with gorgeous fiber! Seller is great to work with!
Sep 28, 2013 by Deborah Castellano
Jun 26, 2013 by A fellow maker
Yay I love it, so excited to get going! Thank you for the lil treat!
Jun 22, 2013 by A fellow maker
wonderful seller. can't wait to try!
Jun 20, 2013 by A fellow maker