Pet Lover Gifts and Personalized Vacation Keepsakes in Sterling Silver, Gold, and Rose Gold
Welcome! ~ www.etsy.com/shop/IvyByDesign ~
We are a sister shop of DistinctlyIvy, a Handstamped shop with over 179,000 sales and a 5 star feedback rating!
IvyByDesign was opened to start a new line of laser cut jewelry made from Sterling Silver, Gold Filled, and Rose Gold filled. We specialize in state necklaces, pet gifts, and birthstone jewelry. We love making custom designs too!
Orders Ship in 1 Business Day so no worries about last minute gifts!
©2009 - 2018 IvyByDesign - All designs, photos, and descriptions are copyright of IvyByDesign and photos may not be used without prior written permission.
State Necklaces, Pet Gifts, and Personalized Pet Name jewelry
We have been on Etsy for 8 years at DistinctlyIvy - www.DistinctlyIvy.etsy.com We have over 140,000 sales, a 5 star feedback rating, and ship next business day. Our new shop, IvyByDesign features all of our sterling silver designs.
Shop Manager, Designer
Polina is our wonderful manager. She makes sure we have everything we need to complete orders and make the shop run smoothly. She contributes ideas for our designers to create! She is an amazing painter with lots of talent and inspiration to share.
Customer Service, Designer
Hannah is our customer service rep. She reviews and sets up custom orders making sure it is just the way you want it. She also handles any questions you may have about the shop!
Jody is our birthstone designer. She creates all of our birthstone products from engraving personalized items to setting the swarovski crystals. She also does polishing, and assembly. She is a creative that shows her work through graphic design.
Returns & exchanges
Frequently asked questions
Where do I put my personalization details?
1. Add the item to your cart.
2. Put the heart location, engraving personalization, etc... in the Note to IvyByDesign box.
Do you offer a discount on multiple items?
Yes, message me about this - it depends on the item.
When will my order ship?
Unless I've stated a different shipping time at the top of my page under my shop banner (usually only during the holidays), I ship in 1 Business Day! Yes, that includes all personalization. :)
What is your jewelry made of?
Sterling Silver: 22 Gauge 935 Sterling Silver (added germanium resists tarnish!); chain and components are 925 sterling silver
Gold Filled: 22 Gauge 14K Gold Filled; chain and components are 14K Gold Filled
Rose Gold Filled: 22 Gauge 14K Rose Gold Filled; chain and components are 14K Rose Gold Filled
Gift wrapping and packaging
Every item is placed on a colorful printed necklace card in a separate gift box with a clear jewelry bag.
Gift boxes and necklace cards are shown on the last photo of every item.
*Custom* gift boxes are available here: https://www.etsy.com/shop/IvyByDesign?ref=hdr_shop_menu§ion_id=15191155
Can you engrave both sides?
Sorry, no....we can fit a lot of characters on the front of our pendants though, in multiple lines if you choose the 1 inch option! Our bars fit 40 characters.
What kind of finish are your items?
All of our pendants are a brushed (matte) finish. We do not have the materials at this time to do the mirror finish.
To keep your jewelry looking nice longer, please don't wear in the pool, shower, or to bed.
If your item does tarnish, use Tarn-ex and a soft cloth. For sterling silver, baking soda is a quick fix as well!
Why aren't your items hallmarked?
We cut our items from large sheets of metal, and it doesn't allow us to add a hallmark to every item. The National Gold and Silver Marketing Act does NOT require precious metals to be marked with quality, but rest assured that our items are held to the highest standard. Our silver is 935 Sterling, our gold and rose gold items are 14K gold filled (not plated), and all findings and chains are those quality as well.
What is your return policy?
Return requests must be made within 30 days of purchase and can be shipped to:
Ivy By Design
PO Box 7636
Spokane WA, 99207
Please include a note that identifies the order so we may issue the refund without delay.
There is a restocking fee of 25% on personalized items and 20% on standard items. Restocking fees on orders over $100 will be at the discretion of the owner but not exceeding 50% of the cost of the items returned.