Returns & exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Frequently asked questions
Do you offer bulk discounts?
Yes! My prices are already below retail, but I do offer additional discounts. Coupon codes are always located in my shop banner (at the top of the page). The more you buy, the more you save. Please note - coupon minimum purchase requirements are for goods only. Shipping charges vary by destination and do not count towards the minimum purchase required for a coupon's use.
Is the color accurate?
I do my best to photograph my beads accurately. I use daylight bulbs and natural sunlight. Computer monitors, phone screens and tablet screens may show colors differently, though.
Light is shining on the beads to show details. If you're looking at your beads in a darker room, they're not going to look as bright.
How can I tell what size the beads really are?
I take my photos very close up. I do this to show the details of the bead/finding. This can make them look much bigger than they actually are. There are a couple of ways you can determine how big an item really is:
1) some listings have a secondary picture of the bead/finding in my hand. I do this to give an idea of real size.
2) I list the measurements of every bead/finding in millimeters. This is the standard unit of measure for beads. If you're more familiar with inches, to give you a frame of reference:
1 inch = 25.4mm
So a bead that's 8mm in diameter, is approximately 1/3 of an inch (just under that).
A bead that's 12mm is about 1/2"
A bead that's 4mm is about 1/6"
How big are the holes of the beads?
Most of my glass beads will have fairly similar hole sizes. Typically .8-1mm. If a bead has a significantly larger hole, I'll state that in the listing.
Gemstone bead holes can be even smaller. Gemstone beads that are hand-cut in India tend to have the smallest holes. I recommend using 26 or even 28 gauge wire for these beads.
If you need an exact measurement, please feel free to message me.
If I place more than one order can you combine shipping?
Yes! Any orders placed same day, shipping to the same address can be combined for a nominal fee of 25 cents per additional transaction. This is to cover the additional fees charged to me for each transaction. When your order ships, I will refund any additional shipping charges, minus 25 cents.
If you place 3 separate orders in one day, shipping to the same address (in the U.S.) you will pay the first shipping charge (flat rate $3.95) plus 25 cents for the 2nd order, and another 25 cents for the 3rd order. Orders 2 & 3 will be refunded $3.70 each (the $3.95 paid minus the 25 cents). Please message me if you have any questions before ordering.