I like making things!
The short story is that I've been creating jewelry for many years. I owned a bead store in Tucson, AZ, in the 90s. It was there that I developed a passion for helping others to create.
I offered products I loved and was passionate about, always looking for ways to inspire others to create things. I had renowned artists come teach their techniques in the shop. Everything was about finding the ideas, the inspiration and the materials that would culminate in extraordinary designs and jewelry.
I keep searching out and adding more items all the time. I choose items that spoil me. I want to be spoiled in some way, because of their quality, their beauty and their price.
And I strive to spoil my customers in the same way. That's why I only offer items I'm passionate about, items that make me want to create and that release an endless flow of ideas.
Share this passion with me! There's nothing like it.
Items in my shop are not intended for use by children under 14 years old or in the creation of children's jewelry.
Accepted payment methods
I can never guarantee arrival dates. If you need your package by a certain deadline I STRONGLY recommend you use the Priority Mail upgrade. Select that option in your cart before checkout. I find these travel the quickest and are more certain to arrive within the USPS expected dates. These are also not guaranteed however.
If you are worried about delays in transit contact me to help you with tracking it.
Shipments showing delivered by USPS are considered to be delivered to you. Contact your mail carrier right away if you don't find the package. Otherwise missing packages require filing of a mail theft report. Track your incoming packages so you know when they are as scanned arrived. This limits theft or misplacement of your orders. It is very hard to help you if you contact me well after it was supposed to arrive.
I insure all orders. By purchasing you agree to comply with my requirements of claims for loss or damage. Orders shipped via Priority Mail are insured by USPS with their insurance claims policies. Otherwise, I follow Etsy shipping insurance guidelines. These are found at http://www.shipsurance.com/etsy/terms. Basically, claims for lost packages require 20 days for domestic shipments and 60 days for international shipments.
Shipping outside the USA is by First Class International. Tracking is not available for all international packages from the USA and shipping can take weeks. I may refuse shipping to any countries for which insurance is unavailable to me.
The buyer is responsible for import fees such as duties, taxes, and customs clearance fees. I will only partially refund the If the order is returned due to the non-payment of these fees. I will deduct shipping and a restocking fee of 20%.
For more information see https://help.etsy.com/hc/en-us/articles/115015691007
I require a minimum purchase amount of $25 in product (not including shipping) to ship outside of the US.
EU buyers can return an item within 14 days after receipt of the item. You (the buyer) are responsible for the shipping. Refunds are issued after I receive the item in its original condition. I strongly recommend you track your returned item.
Returns and exchanges
I gladly accept returns
I don't accept exchanges or cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Returns and exchange details
DEFECTIVE OR INCORRECT ITEMS
If I have made an error (gasp!) or if I inadvertantly sent you a defective item, I will correct it. I will do so at no cost to you and I will ensure the situation is resolved quickly and with the least hassle possible. All you have to do is write to me via The Etsy convo system. Leaving a negative review without communication to me will not have the same effect.
RETURN FOR ANY REASON
It's also okay to change your mind! You can always return items for any reason if you follow these return policies. Returns are accepted in the original quantity purchased only. I do not accept partial returns or "forced returns." Please contact me for a Return Authorization Number and return instructions within 5 days of the delivery date of your order. Once I receive your items I will gladly refund the purchase price of the item itself (not the shipping). I may also deduct any additional fees I incurred in shipping the item to you. Shipping is also deducted for returned purchases which were given free shipping.
I do not accept returns without a Return Authorization. These are referred to as "forced returns."
*Downloadable items are not returnable.
Additional policies and FAQs
Many of the pewter items in my shop are labeled in this way in the listings. It means there is less than 100 parts per million of lead and less than 75 parts per million of cadmium according to the data I am given by my supplier.
I do not provide any certifications that I receive from my suppliers. If you need those certification you will need to buy from the manufacturer directly or get your own testing done. There are reliable testing kits that are relatively inexpensive.
Nothing in my shop is intended for children under the age of 14 years.
Frequently asked questions
Can I get a refund if I changed my mind about something I ordered?
Absolutely! Please contact me within 14 days of receipt of the item. I will provide a Return Authorization Number (RA#) and instructions on where to send your return.
If it is returned to me with a within 21 days in original condition I will refund the price you paid for the original item less any additional fees I incurred in shipping the item to you. I do not refund shipping costs you paid to receive or to return the item.
My order is not what I expected. What should I do?
Let me know right away if there is anything that is below expectations!
I will fix any imperfection or solve any issue, ANYTHING, to make sure you receive what you paid for.
Just click on "Contact The Shop" from your on-line invoice and let me know what is wrong. If there is an error, item was not as described or beakage, I will fix it!
Just write me!
My order has not arrived. What should I do?
You can track your order from your on-line invoice.
If your order appears to be lost just contact me. It is rare but packages do sometimes get lost by the carrier.
I take responsibility for ensuring your order is delivered to the address on your invoice.
Insurance coverage for lost orders US orders applies to orders not delivered within 20 days of shipping.
I want to add to an order I already placed, will you combine my orders and refund some of the shipping?
Generally no. If you have forgotten something or want to add to your order please request cancelation and create a new order. This limits the confusion that results and ensures that I can purchase insurance for your order when needed.
When will you ship my order?
I ship the next business day and sometimes the same day!
I offer wholesale discounts on larger lots of most items with a $50 minimum purchase. Just 2 examples are stainless steel chain on bulk rolls of 50 meters or more and many stainless findings and jump rings.