Returns & exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Frequently asked questions
Shipment is to be made within 3 working days from the date orders are placed. Timing for mail arrival is varied, ranging 14-30 working days, depending on postal service of individual country. Please allow 30 working days for postal service. If the mail does not reach the Buyer after 30 working days, we will file an official Inquiry for the Buyer and follow-up until the case is resolved.
For Canada, please kindly allow 45 working days for mail arrival.
Accept PayPal only
as per the one submitted to Etsy. Please kindly check your delivery address carefully at the time of placing order. Re-shipment cost will be paid by the Buyer in case of mail return.