~ Herbal Apothecary - Artisan Teas - Crafted Incense - Loose Herbs, Spices, Resins ~
"I know a bank where the wild thyme blows,
Where oxslips and the nodding violet grows,
Quite over-canopied with luscious woodbine,
With sweet musk-roses, and with eglantine."
Owner, Herbalist, Creator
Healer, Mother, Wife, High School English Teacher, Nature's Student, Traveler, Ordained Minister, Life-Long Learner
Returns & exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
Frequently asked questions
When can I expect my order to be shipped?
Unless otherwise stated, you can expect your order to be shipped within SIX business days of your order date.
When will my order be delivered?
I have no control over the USPS delivery schedule, and I cannot guarantee an arrival date. I can offer a "guesstimate," but that is all. If you need an order for a special occasion, please order in plenty of time, or contact me first to discuss possible options.
When are returns allowed?
As my items are perishable plant products and/or custom orders, returns are rarely allowed and only under special circumstances (package not received or arriving damaged). Furthermore, you must contact me for a return approval within 14 days of delivery date. If your return is approved, the returned package must have a tracking number and be postmarked within 21 days of delivery date.
Unapproved returns will be refused.
CYNCRAFT™ and affiliates make no claims or promises, offer no guarantees, accept no liability, and shall not be held responsible for any injuries, damages, or losses resulting from the use of products purchased from this shop. Purchasing shop products signifies your acceptance of this statement and releases CYNCRAFT™ and affiliates from all liability.
© 2010 MORTAR and PETAL™, a division of CYNCRAFT™
No part of the content, image(s), product(s), name(s), and design(s) may be used without prior express written permission. All rights reserved.