Sewing handmade fabric goods, selling pdf sewing patterns, digital art and creating handmade jewellery
I love sewing and you will find in my shop a selection of handmade zipper pouches, card holders, coin purses , gadget pouches, and sewing patterns, all original and created on my sewing machine in the United Kingdom, I am one woman and her sewing machine battling fabric.
I grew up in a small town in the Midlands in England where I still live with my three children and my husband.
As a child I was always the crafty type making paper clothes for dolls , drawing, painting , photography , anything that had a tangible result.
After having our daughter five years ago I started sewing again with an old Brother sewing machine that I had been gifted on our local Freecycle.
And so I started sewing again, first girls clothes and then purses, bags, accessories, cushion covers, If I can imagine it I can make it .
I don't use commercial sewing patterns but instead create fabric goods from , sewing patterns that I have dreamed up , painstakingly measured and worked on until they are just right. You too can share in the creation of these items as sewing patterns and tutorials are now available to purchase in my shop here.
I love creating items using preloved fabrics, I find this way I am not held back by fear, the fear of wasting money the result is original, one of a kind and eclectic and original something that no-one else will have.
I decided to turn my passion into a business , and Martisanne handmade was born in 2012
Owner, Maker, Designer, Curator, Sewer, Designer, Photographer, Tea Maker And Bringer Of Snacks
I love sewing and looking for interesting fabrics to recycle and create something new from.I am into anything crafty and also enjoy making jewelry, knitting & crochet , and spend a lot of time cooking due to salicylate intolerance
Keep up to date with news and discounts by following me on Twitter and Instagram . I create handmade accessories and homewares from new and and re-purposed materials, mostly re-purposed or a mix of the two.
I love creating something individual and have so many ideas whirring through my brain so come in and have wander through the outpourings of my mind :-)
Accepted payment methods
I accept payment via PayPal , Etsy Gift card and credit and debit cards via "Direct Checkout" , these are the only payments I can accept at this time.
CANCELLATION AND REFUNDS
Please see Refund policy for refund scenarios .
In all cases if it is agreed a refund is due to you , you will be refunded the agreed amount as soon as possible , this will vary depending on the reason for refund, if it is a return it may take longer as the goods will need time to reach me.
All refunds will be refunded to the account you paid with, for example if you paid via Paypal the refund will be sent to the Paypal account you paid with.
All ready to ship items will be shipped within 3-5 working days of payment, made to order items will be vary on shipping time , please see individual listings for details
Orders will be despatched by Royal Mail 2nd class post in order to keep shipping costs down, I can ship by 1st class by prior arrangement and agreement of postage costs. Please note neither of these are a tracked or signed for service.
Orders will be sent via Standard Airmail , please note this is not a signed for or trackable service.
Transit times are approx 3 days to Western Europe, 5 days to Eastern Europe and approx 7 days to everywhere else, although these can vary according to postal traffic and adverse weather conditions , unfortunately this is something I have no control over
ADDITIONAL SHIPPING INFORMATION
If you require a signed for postal service please let me know and I can quote you for this service, for both UK and rest of world destinations.
CUSTOMS DUTIES AND TAXES
Please note that international customers are responsible for all customs, duties and taxes associated with shipping to their respective countries.
Please also note I will enter the correct value of your order on any customs forms, please do not ask me to do otherwise, as I do not wish to offend you , but by entering an incorrect order value I would be breaking the law.
Returns and exchanges
I would like my customers to be happy with their purchases.
If for any reason you are unhappy with your purchase for any reason please email me as soon as possible to discuss returns/ refunds.
CANCELLATION OF ORDERS AND CONSUMER CONTRACTS REGULATIONS 2013
As a company based in the EU, I fully comply with The Consumer Contracts Regulations 2013 , my email address and geographical information are supplied under seller information , you will receive the complete geographical address for Martisanne Handmade in an email notification immediately after placing of your order.
Standard non custom/ non personalised items only
You have the right to cancel your order within 14 days of your order without the need to give a reason for cancellation , to exercise this right to cancel you must contact me via email or ETSY Convo system or by using a notification of intent to return must which must be made within 14 days of receipt. A form can be downloaded here: https://etsy1.app.box.com/s/gaow2mrx67khgbqlqk9p
Refunds will be made for the full amount paid including shipping within 14 days of the items being received back by myself or 14 days from the date the item has been posted back to me ( proof of postage must be supplied) whichever is sooner.
Deductions will be made from the refund , if there is damage to the item due to customer mishandling and the item not being returned in a saleable condition.
Refunds will be made by the same method as you paid ,unless expressly agreed otherwise
In the case of cancellation , you as the buyer will be responsible for the cost of returning the item to Martisanne Handmade via standard post.
CANCELLATION OF ORDERS AND CONSUMER CONTRACTS REGULATIONS 2013
(PHYSICAL ITEMS) Custom personalised items
Custom personalised items are by their nature exempt from the right to cancel as they cannot be resold. If however you do wish to cancel a personalised custom order do contact me via email or Etsy convo system immediately you wish to cancel ,as I may be able to cancel the order if work has not begun on it, this will be taken on a case by case basis.
ITEMS DAMAGED OR FAULTY
I endeavour to send you a top quality item, packaged in a way that it will arrive at your door in pristine condition, if for any reason this is not the case please contact me via Etsy convo to discuss this and we can work it out.
If a refund is due it will be made within 14 days of you informing me of this or 14 days of the date of the item being posted back to me (I require proof of postage) , if applicable whichever is sooner.
Refunds will be refunded back to the same account from which you made the purchase, unless expressly agreed otherwise between you as the buyer and Martisanne Handmade
All Instant downloads are provided in a PDF format in the English language.
Please note due to the nature of instant download files, all sales on these items are final and no refund can be given.
If however there is a fault with your file for any reason please contact me via convo.
Instant download files are available to download after clearance of payment, if you require any help with regards to this please see the "Help" information here https://www.etsy.com/help/article/3949?ref=help_search_result
CUSTOM PERSONALISED ITEMS
Where you as the customer provide me with a design, this design remains yours , I will duplicate the design in order to complete your order.
I will not however make this design available for general purchase or for public viewing or as advertisement on social media or elsewhere unless expressly agreed by you as the customer and Martisanne Handmade.
I want all my customers to be happy and satisfied with their purchase and in an ideal world this would be true. I appreciate that we do not live in an ideal world and at times this may not be the case, due to any number of reasons some out of our control.
If for any reason you are not happy with your purchase I would like to be the first person to hear about it , you can contact me via convo where we can discuss any dissatisfaction you may have and I will endeavour to find a solution we are both happy with.
Additional policies and FAQs
Please note these sewing patterns have been created by me, the photographs, and instructions have been meticulously put together to create a sewing pattern for your personal use alone.
Personal use is defined as using the pattern to create items for your personal use, for gift giving or for creating items from the pattern to sell for personal profit (I am happy for you to do this but would appreciate you giving Martisanne Handmade credit for the design).
The files are not to be shared in anyway, via printing and copying or shared in an electronic form via email, social media or any other way or sold.
If someone you know would like a pattern then please send them to Martisanne Handmade to purchase their own pattern
Terms of business: All sales are subject to UK & EU law
Owner: Anne Martin
Email : Martisanne [!at] yahoo.co.uk
Martisanne Handmade, Rugby, Warwickshire, United Kingdom