Accepted payment methods
Returns and exchanges
But if your feel unsatisfied with your purchases (item and/or shipping) PLEASE LET ME KNOW before you leave a feedback. I will try my best to help you
PLEASE .. PLEASE .. PLEASE NOTE, it doesn't mean that the package will arrive within 2 weeks. I can’t promise and guarantee that you will receive the package in a certain time since I don’t have any controls on the shipping process. Once I place the package in the postal service, it means I have finished my responsibility to ship your orders. In some cases it could take longer time (due to custom clearance, etc) since it is an international shipment. VACATION PERIODS also may cause a longer shipping time, likes Christmas and summer breaks. So PLEASE BE PATIENT !!!
Please convo me if you want to insure the package for extra cost. I am NOT RESPONSIBLE for lost, stolen, or delayed packages during the shipment if you have not contacted me to add shipping insurance in the shipping fee.
If you wish, I can ship using EMS (EXPRESS MAIL SERVICE) with ONLINE TRACKING NUMBER and INSURANCE. But it will need extra cost. Delivery time is about 7-10 DAYS. Please check this link for reference http://ems.posindonesia.co.id/tarifems.html. The package will be considered as Non-Document (Parcel).
I am NOT RESPONSIBLE for any delays caused by customs officials or any acts of God. Taxes or duties levied on packages by customs officials in each country is the customer’s responsibility. PLEASE CONTACT the local post office in your place to get information about that.
Your purchase will be shipped to your ETSY ADDRESS after I receive the cleared payment. Please make sure that your ETSY address is correct
Frequently asked questions
I'm US buyer, where is my package? When will I receive the package?
USPS has disabled online tracking for International Registered Article. However, the package can still be tracked through phone call to USPS with the same tracking number.
Please be patient, sometimes it may take up to 6 weeks since departing to your home (from previous experience) due to delay at US customs