MirrorStream is taking a short break
Note from seller
We apologize for the delay in sending orders. We had technical difficulties with the supply of electricity. Now all orders are in the production process. The Shop on a holiday. we close for the holidays. Production still works two weeks to make the orders we have already accepted. Best regards, Anna
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Returns and exchanges
We want you to be happy with your items.
If merchandise is returned in a used or damaged condition I reserved the right to withhold a % of the value on a case by case basis.
If you would like to cancel an order please notify me as soon as possible quoting your invoice number or the names of products purchased. If the item has already been dispatched you will be charged the shipping fee. When returning an item please include a copy of the invoice or a detailed list of the names of products purchased. Until the item reaches me it remains your responsibility. I suggest you use a postal service which will insure you for the value of the items. This does not affect your statutory rights.
The tools are intended for experienced lampworkers knowledgeable in working with molten glass and wearing proper safety face/eye ware and non-flammable clothes, and with use of the appropriate tool for the specifications listed under each tool.
Seller’s sole obligation and your exclusive remedy under this Limited Warranty and to the extent permitted by low or any warranty or condition implied by law, shall be repair or replacement of the product, without charge, provided that the product has not been misused, carelessly handled, or mis-repaired by persons other than the Seller. These tools are made of stainless steel, unless otherwise stated in tools description of each tool, and manufactured for lampworking techniques only as described. The purchaser agrees to use these tools solely for the purpose intended, in a safe environment with protective clothing and kept away from children. To the extent permitted by law, the Purchaser agrees to hold free Seller’s from liability for any injury, or for any incidental, economic or consequential damages arising out of use of these products.
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