Accepted payment methods
I do not except order cancellations. Please message me first before ordering if you are unsure of anything. All sales are final.
Everything listed on this Etsy shop is shipped from the UNITED KINGDOM. We aim to dispatch your order within 1-2 working days. Message me before ordering if you require something despatching immediately or a shipping upgrade.
Once your order is ready to be dispatched, you will receive an email confirming that it is on its way to you. If you have opted for a shipping upgrade the relevant tracking number will also be supplied to you at this point.
Please contact me before ordering if you require quicker delivery.
- INTERNATIONAL ORDERS -
Are sent via Royal Mail International Standard. Please note this is not a tracked service and no tracking number is given.
Delivery dates are estimates and we cannot guarantee specific deadlines. Please note, we cannot be held responsible for any third-party involvement where delays occur to deliveries. Saturdays, Sundays and all bank holidays are classed as non-working days.
PLEASE MESSAGE BEFORE ORDERING IF YOU REQUIRE FAST DELIVERY OR HAVE QUESTIONS.
Please allow up to 21 days for international orders.
Returns and exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Additional policies and FAQs
Frequently asked questions
Most size details are listed with each item but if you are not able to find what you want please message me and I will be happy to help.
Custom and personalised orders
If you require a custom order please message me for availability.
I recommend washing each mold or cutter in soapy water before first use. I also recommend keeping molds separate for either food crafts or other crafts. Don't use a mold that's had plaster or soap in it to then make chocolates in.
Gift wrapping and packaging
Please message before ordering to discuss what wrapping/packaging you would like and costs.