Returns & exchanges
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
Frequently asked questions
Is there a custom order fee?
There is a custom order fee for each file we create. Even if it is just a small change to an existing file. This fee starts out at $5 plus the cost of the file and goes up from there.
Just convo me and we'll work through the details.
Are the files in color?
All colors on digital file pictures are for example only. These files are for you to use with your cutting or printing software.
Unfortunately all monitors display colors a little differently, therefore I cannot guarantee an exact match to your screen. Most files will be in black and white color.
Do you accept returns or exchanges?
Due to the nature my shop items (digital files), I do not accept returns or exchanges. However, if you have issues with your purchase, please don't hesitate to contact me.
Can your designs be used for commercial purposes?
Yes, you may use my designs on items you make for your small business( craft show, t-shirt design, vinyl, etc). However, you may not resell my files or any part of them as your own design (including digitizing for embroidery). Please, limit it to small commercial use. If you would like to use my designs for large scale commercial use, contact me for a commercial license. Please, No digital resell of my items in any form on any site. For more information see Usage Below.
Distribution of files in whole or in part, without express written consent, is strictly prohibited by law.
- You MAY use this file to create items for personal use, gifts, and finished products you will sell on a small scale.
Such as at craft fairs, Etsy, etc.
- You MAY NOT transfer, share, give, or sell the actual digital file in any digital format. You may use this file on finished products for personal use and small commercial use.
- You MAY NOT sell this file in any format, include this file in any collections of files.
You MAY NOT upload this file to any print on demand such as Cafe Press or Zazzle.
Due to the nature of Instant Download Digital files, there are NO REFUNDS. PLEASE BE SURE THAT YOU CAN USE THIS FILE IN TH
What are the file formats compatible with?
SVG files - Cricut Explore (Circuit Design Space), Silhouette Designer Edition, Adobe Suite, Inkspace, Corel Draw and more.
DXF files - Silhouette users, computer-aided design (CAD) software
AI file - Adobe Illustrator.
PNG files - For Printing (300 ppi High Resolution)
Why do you use images to display the digital files?
I think the pictures add a little inspiration to the digital file, but mostly, because they are pretty. :) The pictures are not included in the downloads. Just the digital File that is being purchased.