Artist & Maker
Graphic designer by day and maker of all things handmade in my spare time.
Ready Set Craft Kits
Owner, Designer, Creator
Ready Set Craft Kits is a craft supply shop.
Returns & exchanges
Frequently asked questions
READY SET CRAFT KITS SHOP POLICIES:
ALL SALES ARE FINAL FROM THE READY SET CRAFT KITS SHOP. Unfortunately I do not allow for cancellations, returns, or refunds. I am also unable to refund for lost packages or damages that occur during transit caused by the USPS if you selected USPS First Class WITHOUT insurance. If you select this option for shipping your purchase your item is not insured and no refund from our shop or the USPS is available if your package is lost or damaged. However, we do offer USPS Priority for many items in the shop (except for items that ship FREE) in the shipping options at checkout and I highly recommend this shipping option so that your shipment is covered in full, as all Priority shipments include insurance and tracking.
I do my best to provide details about the size of products offered in my shop. Please be aware that any scale or size information is an estimate only and never an exact measurement and any size information that is not specifically accurate or entirely left out of the listing details, does not warrant a refund after purchase. Buyers may contact me before purchase to inquire about size and details.
Color & Finish Details
I do my best to provide details about print quality and a description about the color and finish of products offered in my shop. Please be aware that colors in photos can appear different (lighter or darker or brighter) on your computer screen than in real life, due to back lighting on your your screen. Colors and print finish information are shown and described as best as we can convey in the Item Details and per Etsy guidelines, buyers have a responsibility to read the full details before purchase. Any color or finish variations from our photos and description in the listing details, does not warrant a refund after purchase. Buyers may contact me before purchase to inquire about color and finish details.
When will I receive my order? What is the turnaround time?
I ship ONLY on Wednesdays and Fridays & I do need 5 full business days to get your order ready, before shipping, although I often do ship much faster within 2 to 3 business days, when possible.
In the case that your item is CUSTOM MADE, after checkout - my CUSTOM ORDER PRODUCTION TIME IS 14 BUSINESS DAYS BEFORE SHIPPING.
I ship via USPS 1st Class = estimated 3 to 5 business days delivery with tracking
or USPS Priority = estimated 2 to 3 business days delivery with tracking and insurance
If you need your item in a rush, please contact me BEFORE checkout as I can not guarantee delivery of rush items by your deadline.
PHOTOS & ITEM DETAILS
Please kindly read the full DETAILS or the written description of all my listings before purchase. Often I show items available for purchase in my shop in situ, in set up, as completed craft projects, or with other photo props that are NOT INCLUDED in the listing price, which is well within Etsy seller guidelines, as long as this is detailed in the written description. I show my products in the best light, in detail, often close up, and as inspiring craft ideas so you can make amazing projects with your purchase. I'm always happy to answer questions about any items in my shop, before purchase. Please note I do not offer cancellations, refunds or returns if you missed reading the listing details section of anything I offer in my shop.
USED STAMPS & TOOLS
Please note that from time to time I offer slightly used hard to find and retired stamps and tools in my shop for crafters who may be looking for rare stamps and other crafting tools and supplies. I do my best to describe items to give a full representation of condition and imperfections. All used stamps and tools are final sales. Please note if you failed to read the item details where I do clearly state if each item in my shop is brand new or used, I will not offer a refund without a return and all to and from postage costs are the buyer's responsibility.
FREE SHIPPING / RECYCLED PACKAGING
I offer FREE SHIPPING on many of my flat, light weight items in my shop. Items that ship free generally do come in a recycled package or envelope in order to offer this service without a handling and packaging fee. Plus recycled packaging is good for the EARTH!
Additionally, please note that anything from the shop that ships for FREE is never eligible for a refund or a return, under any circumstances.