Welcome to RockvilleCraft!
I hope your visit here is a pleasurable one.
RockvilleCraft creates a range of pretty, handmade items and you can find vintage treasures - only for you to brighten up your life.
Thank you for visiting my shop and please come back again soon!
Every customer is very important and very special to me. I'm trying my best to make you happy.
I am committed to give you all the best: friendly service, quick return messages, fast shipping, quality handmade products and unique vintage items.
Thank you very much for visiting RockvilleCraft:))
Huge special "Thank you" for all customers who got purchases from my shop:)) I found many friends from my customers:))
Please read all of my shop policies prior to committing to a purchase.
Purchasing my item means you have read, understood and will follow by my policies
Thank You so much for choosing RockvilleCraft:))
See you again:))
Accepted payment methods
Credit, Debit cards
Check - item ships when payment cleared
Etsy Gift Cards
I ship USPS First Class Parcel, Parcel Select Ground, Priority Mail, Media Mail with tracking.
Only Books and music - media mail.
Each listing's shipping charges reflect both published USPS rates plus a small handing charge.
When I shop online myself, I know how anxious I am to receive my item, so I try to ship as soon as possible, when your payment is verified. This can usually be done same day or morning the next business day:))
Once the package leaves my hands at the Post Office I am not liable for postal delays and loss or theft. If shipped product is lost in transportation, we will do whatever possible to assist in resolving this issue.
Items are carefully packed with recycled materials. All items are carefully packed. Breakables are wrapped securely with bubble wrap/paper/peanuts and if needed additional Styrofoam. Non breakables, such as linens, cloth are sealed in plastic/waterproof packaging.
I always try to recycle and reuse shipping materials to make your shipping less expensive and it's helping make the Earth happy and green:)) I do my best to keep shipping as low as possible.
All customs dues, taxes, or other shipping fees will be the buyer's responsibility. It is the buyer's responsibility to make sure that their correct address is on file with Etsy. Please check the address given with your order to ensure timely and accurate delivery.
Remember, I do have costs associated with shipping, such as envelopes, boxes, packing materials, ship tape, traveling to and from post office, etc. I do go green and ship with recycled boxes and packaging whenever possible to save you $ and the Earth!
Free shipping is only for USA. Free shipping items are non refundable.
If you have any questions or uncertainties about an item, please contact me through Etsy Conversations prior to placing an order .
Returns and exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
(on unused items in original package for the original purchase price; not including shipping cost) on all items excluding items with free shipping.
I want you to be happy with your purchase.
Free shipping items are non refundable.
If you have any questions or uncertainties about an item, please contact me through Etsy Conversations prior to placing an order.
Items must be returned within 7 days of receiving.
Return shipping charges are buyer's responsibility.
I'll issue refund after receiving and inspecting a package.
Additional policies and FAQs
If item has any problem, please feel free to contact me before leave a negative feedback. I'll do my best to solve any problem and provide you the best customer service.
My vintage items are not meant to be in perfect condition because they are...vintage. They have a past life, and you can see it:))
I do my best to detail each item as I see. Please read descriptions carefully. Items are always described and photographed as completely as possible. But everyone has different standards, so please pay attention to descriptions and photos. Please examine each picture. We welcome your questions and will provide extra pictures.
Reference pictures - what you see is what you get!
Although I try my best to accurately portray the colors of my products in my pictures, there are natural color variances between computer monitors.
The pictures are part of my description, so please take a good look and use zoom options. Also the pictures do not show actual size. Please refer to the actual measurements.
If you have any questions or concerns about the condition of an item, please feel free send me any questions prior to making a purchase.
RockvilleCraft - smoke/pet free home.
Thank You for choosing RockvilleCraft:))