RusticLuster Jewelry Supplies will add a handmade artisan look to your own finished designs.
We started out making jewelry years ago but quickly realized after several requests that we needed to offer artisan supplies like button clasps so other artists could add our components to their own works. It took us a few years to get our RusticLuster supplies shop off the ground due to unprecedented orders for our own jewelry, but we are fully underway designing components for sale. Be on the lookout for our fresh new products!
Melissa Drake designs artisan handmade jewelry supplies in sterling silver and bronze so you can add a ruggedly romantic allure to your own pieces. Let us help you flaunt your flair!
We do our best to accurately describe and photograph all pieces. Please read the listings and inform yourself of exact measurements in the listings so you will understand what you are purchasing. We try to answer questions within 24 hours, and we ship in 3-5 business days.
Sterling silver pieces will lack the .925 stamp since we use the same molds for both sterling and gold bronze pieces but we do guarantee they are sterling.
Accepted payment methods
We accept credit cards, PayPal, and Etsy gift cards.
>>>>> CANCELLATIONS <<<<<<
Please try to refrain from address changes or order cancellations as we ship so promptly we are usually unable to accommodate.
We ship USPS first class mail with delivery confirmation. We email your tracking info when shipped. Overnight delivery is unavailable.
We email tracking info, so please watch your package's progress via the USPS website tracking system until it reaches you safely. It is crucial to contact us within 3 DAYS of arrival for any concerns or questions with your order. (See below.)
If your tracking info on the USPS website states your package has been delivered but you do not have it please contact YOUR LOCAL post office immediately and offer them tracking info. Waiting longer than 3 days can lead to continued delays.
>>>>>> INTERNATIONAL SHIPPING <<<<<<
We state true cost on all international packages, and may deny shipping some items to some countries due to Customs changing international import policies. Please check prior to purchase if you have questions. Buyer is responsible for duties, and refunds are not given if refused upon delivery & returned to sender.
International shipping on occasion may take up to 6 weeks. Replacements or refunds are given after this 6 week grace period since most often orders are delivered safely after this rare delay.
Returns and exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
We offer refunds within 5 DAYS of order arrival, less shipping. Since all items are accurately described and photographed shipping costs are non refundable.
Some items may be non-refundable, for instance, if they are custom pieces, but this will be stated in the description of the item listing.
Returns, exchanges, and refunds are only offered on pieces that are returned in ORIGINAL perfect condition. For instance, if a curved item has been tamped flat by you and returned to us, it is ineligible for exchange or refund.
After your 5 day grace period you MAY be offered store credit, and these situations will be handled on an individual case by case basis.
Returned items are available for refunds OR feedback posting, not both. Please choose which you would like most, as feedback is reserved only for those who utilize our components and wish to reflect on them.
Additional policies and FAQs
Our prices are already "wholesale" but we occasionally have active coupon codes. Please inquire PRIOR to purchase, as once an order is placed Etsy prohibits us from altering your receipt to add a missed coupon code.
Depending on our work load we can accept custom order with a minimum of 50 pieces and a mold fee.