Let's make a difference, together.
I began selling wet felting supplies because of my own challenges in finding a resource in New Mexico that sold what I needed for my own feltmaking projects. I wanted to walk in the door and see the colors and feel the wool, but where I lived, that place just didn't exist. I was pretty sure that other locals were searching for the same thing, and so I began SoulFelt Designs, specifically with New Mexico fiber artists in mind. When I decided to expand that vision, coming to Etsy made perfect sense, since I have been an Etsy handmade seller for many years.
The health of our Planet and her people are important to me, and I believe that making conscious choices about how we live day to day can effect us, not just locally, but globally. My mission, as the famous quote goes, is to be the change that I wish to see in the world...
I only source from those who sell environmentally friendly and animal friendly supplies, for instance dyed wool using Oeko-Tex 100 standards for non-toxicity, or who buy from farms that support non-mulesing of their sheep. I also use recycled and compostable packaging when possible.
And, I don't stop there. My own personal eco-conscious practices include recycling/re-purposing, composting, solar power, (I'm typing this using the sun right now!) and rainwater collection, which is great for felting. Try it, the pH is perfect!
Having said that, it's not always possible to acquire the tools that we use in the fiber arts that ARE eco-friendly, like bubble wrap, water sprinklers or resist material. The good news, is that these are things that we can use over and over again, and sometimes at least re-purpose.
I really do believe that together, we CAN make a difference.
Owner, Designer, Creator
Feltmaker, treehugger, gallery co-owner, cat-herder, and texture junkie.
Accepted payment methods
I ship using USPS and tracking where available. Ready made items will ship within 3 business days, but most often go out the next business day. The only time it may take 3 days is if you order on a weekend and I am at a show.
(Rare exceptions would include extreme weather conditions, which do happen up here in the mountains!)
Returns and exchanges
Here is my general refund/exchange policy...
If you are not satisfied with your purchase, I offer an exchange or refund if you contact me within 7 days of receiving the item. You will receive further instructions at that time based on the situation. Please note that the item must be returned in the same condition it was received and in the original packaging before a refund is disbursed. In the event of a refund, shipping costs will not be reimbursed.
If an item should get damaged in shipment, a photograph of the damage will be required, but returning it will probably not be necessary.
Frequently asked questions
Is your wool ethically sourced from non-mulesed sheep?
Yes! All the wool sold through SoulFelt Designs comes from non-mulesed sheep.
Do you refund excess shipping fees?
Yes! Despite the fact that Etsy calculates rates based on the weight information I am giving them, I'm seeing higher than normal overages on multiple-item orders since the USPS changed their rates structure this year. (Jan, 2017)
If you are adding multiple items to your cart and the shipping seems high, please feel free to contact me in advance and I will be happy to get you an estimate of what the actual cost should be, compared to what the Etsy checkout is telling you. (Overages have been as high as $6. Crazy!)