We are a small family run shop who loves sharing our family's vintage treasures and heirlooms with others.
Many of our items are family heirlooms passed down from generation to generation. They have been owned by our parents, grandparents, and great grandparents. Some of the items in our shop have been handmade by a family member.
We receive great joy in sharing our much loved family treasures with others. We hope you will see something interesting or even maybe find that "special treasure" you remember from your childhood.
Accepted payment methods
If you change your mind after you've clicked "Buy It Now" and want to cancel, just let us know. It's no big deal, long as you let us know ahead of time.
We ship items USPS Priority, Parcel Post and Media Mail with delivery tracking, unless otherwise noted. It may possibly take more than a week to reach you, depending on your distance. Some fragile items and items valued over $50.00 may include additional insurance in the shipping cost. This will be notated in the listing.
Shipping is estimated. If you pay more than $3.00 on the actual shipping price, you will receive a partial refund for the overage.
We take pride and special care in packaging your items before shipping. Each item is specially wrapped and packed like we would like to receive it. We try to recycle our shipping materials as much as possible. This may include bubble wrap or packing material from store-bought purchases. If you prefer that we not use such materials, let us know and we will use alternate materials.
Shipping occurs within 1 - 3 business days of the sale, unless we are on vacation. We will let you know as soon as possible when we can ship.
Keep shopping with us, if you purchase more than one item we will gladly combine shipping costs. Please contact us for an quote.
*** INTERNATIONAL SHIPPING ***
YES WE CAN ship internationally. Please message us for a quote. International buyers are responsible for all duties, taxes and fees. Please check with your countries customs clearance office before purchase to avoid any surprises.
Note: We will be glad to reserve/hold your item(s) as a courtesy up to 48 hours. If no action is taken within this time frame, the item(s) will be re-listed.
Returns and exchanges
If you are not completely satisfied with your purchase, we will gladly refund your purchase price in full (excluding original shipping) within 7 days of receipt of the item. However, the buyer will be responsible for return shipping and insurance if needed. Once successful return of the item has been received, a refund will be issued.
Please contact us immediately in the event of a return.
Note: Sewing patterns are excluded from the refund policy and unfortunately cannot be returned.
Additional policies and FAQs
Thank you for your interest in SouthernVintageSoup!