Returns & exchanges
I gladly accept cancellations
I don't accept returns or exchanges
Frequently asked questions
Can I resell your pattern?
Patterns MAY NOT be resold in any form. This includes selling the digital file AND/OR selling a printed copy of the digital file. Patterns MAY NOT be offered for free in any forum, such as a blog or web forum.
I do allow Finished items made from my patterns to be sold.
Will there be any Shipping of the purchased item ?
All patterns are sold as DIGITAL FILES hence there is NO SHIPPING of Physical Product. The files will be sent to the email on file with Etsy.
To be very clear, I am NOT selling any finished Embroidery or Cross-stitch projects. You will be purchasing a pattern so that you can make a finished item yourself. The photos in my listings are only there to give you a clear idea of how the pattern looks when finished.
I am also NOT selling any kits or materials (such as fabric and thread). Everything is DIGITAL.
Is there any Refund Policy?
Due to the nature of these Digital files, I do not give refunds or exchanges. Please read the listing descriptions carefully and make sure you understand what you are purchasing.
What if I face problems with the Digital File?
If for any reason you face some problem with the digital file or are not happy with the pattern you receive, please send me a convo and let me know. I'll do my best to help.