Last updated on Mar 22, 2017
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Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
I accept the following
Contact me within:
days of delivery
Ship items back within:
days of delivery
The number of days a buyer has to ship an item back must be greater than the number of days a buyer has to contact you
Request a cancellation:
Don't accept returns or exchanges?
Buyers can still file a case with Etsy Support to seek a return or exchange in some situations. Learn more about cases
Shipping to Europe?
EU law allows EU residents to return an item by contacting the seller within 14 days. We recommend accepting returns. Learn more
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Average item review
I love the design. It is ver
5 hours ago by Laurie Lawdensky
Stitch out great
7 days ago by Tiny Toes Boutique
May 14, 2018 by Susi
This design shows on a cap. But really to big for a cap. Message her April 17 to see if I could get a smaller size. Never responded.
May 8, 2018 by Andrea McGuire
Apr 27, 2018 by lilsoc1912
Used it to embroider a gift and it was a great, high quality file.
Apr 9, 2018 by Lidia
It embroiders quickly and looks awesome when your done! Love it!
Feb 27, 2018 by Johanna O'Neill
Embroidered very well. Have not tried NHL yet but looking forward to it. Thank you!
Feb 10, 2018 by Camille
The Bruins logo stitched out beautifully. However, the NHL logo didn't download and actually disappeared from the screen. This was not a problem for me since I only wanted the Bruins logo.
Dec 29, 2017 by Nancy Conyers
Nov 24, 2017 by Cyndy Bryski