Hello and Welcome
Welcome to The Felting Dorcas on Etsy! You will find a colourful assortment of quality felt balls that are perfect for your crafting and decorating needs. We offer a variety of customized 100% wool felt ball garlands and flowers that will transform your nursery décor, next party and your home décor. Whatever the occasion, add some colour and style with our handcrafted accessories.
This adventure into felt décor began after my family and I moved to our new home. I have always had a passion for arts and crafts and I finally was ready to share my creations with the world. I’m always in awe of the art that two hands and a vivid imagination can produce. Each creation holds so much love and emotion and I feel proud each and every time one of my designs goes out into the world. Whether you are decorating your nursery or planning a special event, I’m honoured to be included!
I love this business with my whole heart and am very dedicated to providing incredible customer service and the highest quality items I can create. I always make sure to give back to my community and frequently donate a portion of sales to my local community. My objective in life has always been to support the needy ones as we lift each other up with love and support.
In my free time, you’ll find me baking away in the kitchen. I find baking to be therapeutic, relaxing and inspirational. I live in Melbourne with my husband and family members close by and they certainly love my baking addiction. They are always eager to try a new concoction and delicious treat! We are dog lovers and hope to add a special pup to our family one day.
Thank you so much for taking the time to get to know me. I hope The Felting Dorcas on Etsy transforms your next home project and event and thank you for letting me be a part of it!
Apart from crafting and creating, I absolutely love baking. Baking relaxes me and if I'm not crafting, I'm up to baking some creative recipes in the kitchen!
Accepted payment methods
- Other Method
Need help completing your order? You may refer to this link:
All orders will be processed only after payment is received, we’d appreciate if you could make payment as soon as possible after an order is placed :)
Orders will be shipped within 1-3 business days of cleared payment. If there is any delay in shipping your orders (for example, due to public holidays and busy seasons), we will notify you as soon as we can and keep you updated.
Domestic/Australian orders: All orders are shipped via regular post service. If you’d like your item shipped via express or registered post services, you may contact us regarding the extra postage required.
International orders: Deliveries to the rest of the world may take up to 2-3 weeks to arrive, depending on their destinations. Tracking is included for most international orders. Please contact us regarding the extra postage required if you prefer to use express or a registered post service.
In the case your package does not arrive within the expected timeframe, a package is only considered by us as “lost in transit” after 42 days from the date of shipping and after this, we will do our best to rectify the situation for you.
However, we cannot accept responsibility for any customs issues, refusals and charges imposed by your country. It is encouraged that you find out about your country’s customs laws and regulations before purchasing.
Returns and exchanges
1. Contact us regarding your intention to get a refund/exchange before returning the item to us.
2. The item must then be returned in unused, unopened, resalable and original condition.
3. A restocking fee will be issued for all returned items:
20% for items returned in unused, unopened, resalable and original condition. 50% for items returned in opened, used and damaged condition.
4. Only a refund of the price of the item purchased will be issued, all other charges such as postage and handling costs will not be refunded. This applies to returned item due to damage, wrong address provided and/or if an item has been refused and returned to us from the customs in unopened, resalable and original condition, without imposing other charges on the seller.
5. Retain your proof of posting until the returned item has been received and refunded.
Under the following condition, you will receive a full refund from us that will include the item price and shipping fee:
1. If an order has been sent to you incorrectly without seeking prior agreement, e.g. wrong item.
Please note that all custom orders are not refundable. To request for any refund, you must first get in touch with us (through conversation) regarding your order(s).
Additional policies and FAQs
1. Any delays and loss caused by events beyond our control, including your country’s customs, public holidays, theft at your property after the item has been delivered, natural disasters, incorrect shipping address etc.
2. Any injuries and loss caused by the use of the products.
Frequently asked questions
Yes and please get in touch with us regarding your wholesale needs and inquiries :)
Self-pick up is available and can be arranged for customers from Melbourne metro areas.
Custom and personalised orders
Yes! :) All orders can be customised to suit your needs. Just reach out to us if you have something else in mind or couldn't find exactly what you are after in our shop. We are happy to make something for you just the way you like them :)