Returns & exchanges
Frequently asked questions
Unless stated otherwise in the product's details section, all of my cliparts have the following dimensions:
- 6 inches at 300 dpi on the longer side (equal to 1800 pixels)
- the shorter side varies depending on the product
Digital papers are 12 x 12 inches at 300 dpi (equal to 3600 pixels), unless stated otherwise.
Licensing & commercial usage
With every purchase you are granted a non-transferable license to use the files in both personal and commercial projects.
You are allowed to:
- use the files in an unlimited number of digital and physical products
You are NOT allowed to:
- resell or otherwise redistribute the files, including modified versions of the files
I reserve the right to modify the terms of this license in the future. If that happens however, licenses acquired prior to the changes will remain unaffected.
When will I be able to download my files?
You will be able to download the files as soon as the payment is confirmed - usually right away. In some cases Etsy's payment processing system might take a few minutes to mark the transaction as complete.
Where can I find my purchased files?
You can access all the files you have ever purchased on Etsy anytime by going to the "Purchases and reviews" section (You > Purchases and reviews).
Due to the nature of my products I do not accept cancellations unless the following conditions are met:
- The purchase was made accidentally
- You have not downloaded the files yet
- You messaged me within 1 hour of making the purchase informing me about the mistake