Last updated on May 24, 2018
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Selling to Europe? Make sure to let buyers know when they can expect to receive their order.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
I accept the following
Contact me within:
days of delivery
Ship items back within:
days of delivery
The number of days a buyer has to ship an item back must be greater than the number of days a buyer has to contact you
Request a cancellation:
Don't accept returns or exchanges?
Buyers can still file a case with Etsy Support to seek a return or exchange in some situations. Learn more about cases
Shipping to Europe?
EU law allows EU residents to return an item by contacting the seller within 14 days. We recommend accepting returns. Learn more
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Average item review
19 hours ago by jessicaakaye
Jul 7, 2018 by Terry Cross
Lovely as always. Thank you
Jun 27, 2018 by Zoe powers
Brilliant products and brilliant service. Very helpful and easy to get in touch with. Thank you
Jun 21, 2018 by Lyndsey Hughes
Jun 13, 2018 by Ciara Florence
Jun 9, 2018 by StarMystasia
May 31, 2018 by Claire Macklin
Can't thank this lady enough! 10000% would recommend to others. Goes above and beyond
May 17, 2018 by Claire Macklin
May 12, 2018 by Kell Russell
May 3, 2018 by Kell Russell