Returns & exchanges
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
Frequently asked questions
How do I use pattern htv?
Detailed instructions are located in the description of each pattern vinyl listing.
How fast will my order ship?
Typically all orders are shipped out the following day unless it is during peak holiday seasons and then it can be 2 days. All packages are shipped out first class shipping but if you need it faster then priority shipping is an option.
What if I have the wrong shipping address?
If you need a package shipped to a different address than what is in your Etsy then please put the requested shipping address in the note section of order. Sending a message after an order is placed does not guarantee that it will be caught in time. Messages are not checked prior to each shipping. We can not be responsible for address changes unless written in the note section of order.
What if my package is lost or damaged during transit?
Once packages are in the possession of the USPS, we are not responsible for lost or damaged packages. If your package is priority shipping then there is a $50 insurance coverage that can be claimed throught the usps website.
Care instructions are located in each listing for the type of vinyl listed.