Accepted payment methods
PACKAGING: Items will be shipped in a bubble mailer, or box if needed - we sometimes re-use clean packaging to reduce shipping waste
ARRIVAL TIMES (approximate):
1-2 weeks to Canada
1-2 weeks to USA
2-6 weeks everywhere else.
Please be patient, customs at the border and national security are usually the cause of delay. In the event that your order does not arrive within the above estimated times, please contact me.
RUSH SHIPPING PRICING (approximate):
$10-20 within Canada in 4-7 business days
$20+ within Canada in 2-3 business days
$15-20 to the US in 4-7 business days
$25+ to the US in 2-3 business days
Please provide us with your zip/postal code/full shipping address for a more accurate estimate. Rush rates to other countries varies. Overnight service is available, prices vary.
TAXES: For customers outside of Canada and the US - please be aware that you are responsible for the potential cost of taxes on your order upon delivery.
***EFFECTIVE JANUARY 1st, 2014***REGARDING LOST/DELAYED PARCELS***
We are always more than willing to work with our customers to make sure they receive their products. Please contact us about your order PRIOR to filing any non-receipt disputes with PayPal or your credit card company. If disputes are filed prior to trying to work the issue out directly with us, ALL future orders from you will require shipping with tracking to be paid at your expense. Otherwise they will be cancelled and refunded immediately - no exceptions. We're saddened to even have to include this new policy - however several customers have taken advantage of us at our expense.
Returns and exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
If you are not satisfied with your purchase, I will refund/issue a store credit for your purchase (minus shipping) upon reciept of the item(s) in original condition.
~Questions? Comments? I would love to hear from you! Feel free to contact me at cmyk.LJ [!at] gmail.com.
Frequently asked questions
Can I order 1 single bead (or any other lesser quantity)?
No, the listed quantities are the minimum quantity for that particular component. It helps us keep better track of products sold when it comes to bookkeeping season - sorry for the inconvenience!
Is there a discount for large quantities? Yes!
"10OFF100" for 10% off a minimum $100 order before shipping
"15OFF200" for 15% off a minimum $200 order before shipping
"20OFF300" for 20% off a minimum $300 order before shipping
If you would like a large quantity of a specific item, we may be able to arrange a discount. The above codes would not apply to the discount. Send us a convo =)
Can you ship this faster?
Unless rush/expedited shipping is selected and paid for at checkout, we cannot accommodate rush requests with standard shipping. We do our best to ship as soon as possible, but we do have a 3-5 day processing time to pack and ship orders.
Do you have more of this item?
Maybe. This shop was initially opened for me to clear out of beads and components that I never ended up using for my jewelry line. That said, not all components available are regular stock, many are limited quantities.
• vintage deadstock: limited and I haven't been able to find any more but I can try!
• destash: not regular stock and I likely only have 1 or a handful of these available. Components
• closeout: will be discontinued once out of stock and will not restock again
• and everything else is regular stock
If there is anything in the shop that is sold out, please convo me I might be able to hunt them down and place a special order. There may be minimums special requests.