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Hello! I'm Claire. I'm 32, tattooed, a little eccentric, and I live in Scotland's gorgeous and vibrant capital, Edinburgh. I'm a huge fan of anything antique or vintage, but especially jewellery. Accessories make an outfit! It's true!
Accepted payment methods
I do my best to ship everything within two working days of you hitting 'pay'! 99% of the time, this is totally do-able, but I do have a life and occasionally I'm away from my "office", or there's a public holiday which means no post! I'll do my best to let you know about these issues, though, and your item WILL always get to you as soon as I can make it happen!
Please note, I don't ship on Saturdays as this isn't a working day for me. If you order after noon on a Friday, your item may not be shipped until first thing the following Monday, unless otherwise stated.
*EXCEPT for unusually heavy items. I'm sorry! Larger housewares and collectables have a higher rate of return and cost more to ship. I try to keep the shipping costs as low as possible, though.
Please feel free to convo me with any questions about shipping!
Returns and exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
I'm afraid I can't offer a refund for goods lost or damaged in transit (but feel free to call the aforementioned Royal Mail and/or your local postal service and give them a talking-to!).
I will accept returns on all items provided they come back to me in the same condition as I sent them! If you want to return your item, please contact me first and let me know. I'll refund the full cost of the item once I have received it back safely. (Please note, all outbound postage from my store is free, so the return postage price is the buyer's responsibility.)
All customs charges and other additional delivery charges lie with the customer, not with Edinburgh Vintage. Sorry!
Additional policies and FAQs
EV is a planet-friendly store, so I do my best to use re-used and recycled packaging as much as possible.
If you're unhappy, uncertain, or just want to say hello, please, please get in touch! If you have any queries or suggestions -- send me a convo! I'm always happy to hear from you.