i dream in vintage
i left southern california and my career in the film business and moved to the gold country of northern california to spend more time with my then-young daughter.
upon arrival, i discovered gold...vintage gold!
my little neck of the woods has yielded some pretty terrific finds.
i spend every day hunting for the wonderful, beautiful things that others have cast off, and have literal dreams of finding an attic full of pretty vintage things, just waiting to be brought home and treasured, if only for awhile.
i am single and self-supporting; my etsy shop is my full time (and only) business.
i strive for a thoroughly professional yet fun atmosphere in my shop.
from stocking my shop with beautiful vintage things, taking photographs and writing descriptions, to packing and shipping, i do it all myself, so that i can assure that things are handled well and with the utmost care.
whether you are simply inquiring about an item, or making a purchase, you can expect ALWAYS to be treated with respect and as a valued and appreciated customer when you visit polka dot rose.
i LOVE having an etsy shop and find that working in my vintage shop
full-time is a dream come true.
thank you for taking a moment to stop by!
♥ polka dot rose ♥
Owner, Curator, Photographer
i have a longstanding addiction to vintage items! i am drawn to feminine and pretty things from the 1930s through the 1960s, and have a particular passion for vintage holiday decorations, especially things in pastel, cottage-chic colors. i ♥ etsy!
you will always be treated honestly with respect.
personalized customer service is a top priority for me!
although i do reuse boxes in an effort to be environmentally responsible, i always try to wrap your purchases in clean, fresh, pretty tissue, adding a little extra frill. i love what i do and strive to put my customers at ease. i will always acknowledge any orders received and will keep you informed as to when your order has (or will) ship. please note that my shop is smoke-free, but pet-friendly. thank you ♥
Accepted payment methods
a payment plan or layaway is available for certain items and with certain conditions, which will be clearly stated.
i am pleased to announce that reserves will once again be available and honored in my shop. items can be placed on reserve 72 hours after the item has listed. this gives the item an opportunity to be sold on a first-come basis.
reserves will be held for a period of one week; if more time is needed, i will work with the buyer, but a 25% deposit will be required before the item will be marked as 'sold' or reserved.
as of march 14th, 2016, i unfortunately will no longer will be able to accept delayed payment, i.e., payment by check or money order.
i apologize for the inconvenience for those who prefer to pay this way and who would pay responsibly.
i accept paypal and credit cards through direct checkout.
PLEASE be sure that your CORRECT and CURRENT ADDRESS is the same as the one given on the etsy order.
if any changes need to be made, they MUST be included in the 'notes to seller'
section on the order.
it is the buyer's responsibility to make sure that the 'ship to' address is correct.
i will not be responsible for shipping to a wrong address if the address listed on the order is not correct.
please be advised that i frequently ship within minutes of receiving an order; therefor any changes must be submitted with the order.
etsy now has calculated shipping, so that you will know exactly the cost to ship to your location.
shipment is promised within 3 days of receipt of payment unless indicated in the item description (as in the case of special shipping for large or heavy items.)
some items (such as vintage molded and tapered candles) must be shipped when temperatures are conducive to safe arrival; extreme heat in my home state of california may alter and delay shipping; in this case buyer will be notified and kept informed.
thank you ♥
SOME LARGE ITEMS must be shipped using a freight service such as uship and in these instances it will be the responsibility of the buyer to arrange and pay for the shipping of their item.
these select items will clearly state in the item description that shipping must be arranged for by the customer.
PLEASE be sure that the correct shipping address is on the order at the time it is placed as i endeavor to ship quickly; if there are changes to be made to the recipient's address they must be submitted on the initial order in the ''note to seller'' section.
i cannot be responsible for misdirected items if the buyer's address is incorrectly given on the order.
there is a minimum charge of $4 for any and all shipments.
overages of $1 and up over this minimum will be cheerfully refunded.
you pay ONLY actual shipping charges.
this is always my policy at polka dot rose.
rush orders (items requiring next-day express delivery) may incur a nominal added processing fee to be determined at time of shipment.
the fee for this will be included in shipping cost when shipping quote for the express delivery is presented to buyer and will not be added after the cost is quoted; buyer will know up-front what the total cost is to be for express delivery before check out.
i will provide tracking information on most all packages.
shipping may be by usps or fedex ground, if the item is unusually large or heavy.
i will sometimes ship parcel post if an item is bulky or heavy, to save the buyer $ on shipping.
please note that fed ex does not ship to p.o. boxes.
a signature may be required at the time of delivery on certain items to ensure safe delivery of package to recipient.
i make every effort to ship in the most economical way possible to make your shopping money stretch further.
sometimes the 'combined' charges when multiple items are purchased err on the side of high. if the actual shipping charges end up being less than the buyer is charged, a refund will be made once shipping has been made.
please note that additional charges may apply for shipping to alaska and hawaii.
i do use recycled boxes but always use clean fresh tissue and plenty of cushioning materials so that your purchase arrives clean and undamaged.
i NEVER use newspaper or other ''recycled'' items such as egg cartons, food packaging cartons, or plastic bags for packing !
if there are questions, please feel free to contact me.
Returns and exchanges
as i do deal in strictly vintage items, these items may have imperfections but those will always be disclosed in the item listing.
it is the buyers responsibility to carefully read an item's description for pertinent info: dimensions, size, condition, etc.
measurements given on an item will be accurate within 1/4".
refunds and returns cannot be made due to buyers displeasure with issues that were fully disclosed in the listing.
please feel free to ask questions or ask for additional images if there is a concern.
it is my goal to have happy and satisfied shoppers who will return to my shop
i take great care in packaging fragile items. however, accidents do happen. if for some reason your item arrives broken or damaged, please contact me immediately upon unpacking the item(s) so that i can make it right.
the damage must be documented and reported UPON RECEIPT of the item (within 24 hours.)
any delays will nullify ability to return an item or buyer's receipt of a refund.
with antique and vintage items, usage sometimes will produce chips, cracks, or other damage that cannot be predicted and for which i cannot be held responsible.
in most cases, payment will be refunded in full. (although it is rarely required, some documentation of breakage or damage MAY be required; returning the item to me MAY also be required.)
in the rare instance when i do agree to accept an item for return and refund, the item MUST be sent in the same packaging and by the same method it was shipped (i.e. priority mail, parcel select, fed ex ground, etc.);
return must be initiated and item(s) must be in transit within 2 business days (as the post office operates on saturday, it is considered to be a business day) from buyer's receipt of item; if there is a further delay you must contact me to make arrangements.
returns not received within this time frame will not be accepted for refund and i reserve the right to make that decision.
i know that all of this is bothersome and perhaps even offensive; however, i do operate and treat my shop as a business and endeavor to be clear, honest and direct in these matters.
by purchasing an item in my shop, a buyer is agreeing to these terms; any issues, concerns or disagreement with these policies as stated here should therefore be addressed prior to purchase.
thank you for reading my policies!
Additional policies and FAQs
thank you for reading the bits of business that must be addressed! now, have fun shopping! ♥karla