Accepted payment methods
- Money Order
- Other Method
We generally ship most items 1-5 business days after payment clears, with a few extra business days for large pieces like furniture or large artwork.
ONLINE PAYMENTS: Online payments (i.e. Paypal, credit and debit cards, e-check, Etsy Direct Checkout) can take 4-6 business days to clear.
MAILED PAYMENTS: Checks, money order, and cashier's checks accepted - Please do contact us for instructions before purchasing. We expect mailed payments to arrive to us within one week of purchase. Tracking and other information may be requested at the shop's discretion. These can take a few weeks to clear, depending on the bank.
CASH: Cash is accepted for local pick up. Bonus for picking up in person - no time for payment to clear!
OTHER OPTIONS? Contact us for other payment options if you don't see your preferred option on our list. Yes, we were once offered dozens of bottles of root beer in exchange for a $100+ item, and though Sir Root Beer's offer was unsuccessful, it was a memorable offer nevertheless.
SALES TAX: All California buyers will be charged 7.975% sales tax.
EXPRESS SHIPPING: Sometimes you need something quick. When you need an item quickly, contact us prior to purchasing with your time frame and we will do our best to accommodate your request. Additional shipping and handling charges will apply. Please do keep in mind, though we love happy customers, sometimes we are unable to accommodate last minute requests.
LOCAL PICK UP: All items available for local pick up in Central California. And we do like to travel, so we will consider personal delivery within the Western US (for a fee of course) - contact us for details with your location and time frame if you're interested in seeing our smiling faces (otherwise, we leave the bulk of the heavy lifting to the shipping companies). If you do want to pick up in person, items must be picked up ASAP (7 days unless otherwise requested and confirmed), or purchase is considered abandoned and will be resold, and costs deducted.
TIME FRAME: Most items are shipped out 1-5 business days after payment clears. And then of course, shipping times vary by carrier, weather, holidays, etc. Shipments may be slightly delayed over major holidays. We're human and so is the postal service - no guarantees on shipping time.
CARRIERS: We use a variety of carriers, depending on time frame, size and type of package and insurance needs. If you need a shipment expedited, please contact us with your timeline and location ASAP and that will expedite the process from the get-go.
HANDLING: All shipping quotes include a handling fee to partially compensate us on our end for fees, shipping insurance, signature confirmation, time, and packaging costs - time is a big one. We hand package every piece for shpping. We're not Amazon and we're not in China. We sell one of a kind pieces and each one gets handled as such.
TRACKING: All items will have tracking so you can see them cross the state, country, or world! Items over $150 may include shipping insurance and/or signature confirmation, depending on the item.
FREIGHT FOR LARGE PIECES: Some larger items are shipped by freight. Handling fees apply. All large items, furniture sized, may have an additional 7-10 business day handling time. Listings now say "Free Shipping" on Etsy. If it says "Free Shipping" on the listing, this means contact us for a quote for your location and the listing will be adjusted especially for you. We do not offer free shipping on large pieces, though we happily offer free pick up in California.
INTERNATIONAL CUSTOMS: Customs charges are determined by the receiving country. Buyers are responsible for all customs charges. Customs charges can typically be estimated prior to purchase, so it may help you to do the math in advance if you have questions. In our experience, customs laws are different for each country we ship to, and though somewhat interesting, we prefer to spend our time getting your item to you. Keep in mind, some countries do place restrictions on certain kinds of artwork, so please do research customs for artwork before purchasing.
We're glad to answer questions. We'd love to hear from you.
Returns and exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
RETURNS: Things happen and we do accept returns. Please keep in mind, we sell one of a kind items and we take care in packaging. Time, transportation, packaging - these all have costs. And keep in mind, we're a small business, not a big corporation. So though we love happy customers, and we want to see you back again, we do have a restocking fee if you decide to return. So it's best to ask questions before purchasing, and do yourself one better and pick up and pay in person, so you can see it, touch it, feel it, and pay for it in one fell swoop. Then it's a done deal.
Contact us via Etsy messages within three days of delivery if there was a error in the listing description or if you changed your mind and want to return the item. The item must be sent back with insurance within seven business days of tracked delivery. Contact us directly through Etsy Messages with all the details, and wait for our response with confirmation and instructions before returning. Returns are expected to be professionally packaged and returned in original condition for a refund. Refunds will be provided within 7-10 business days, payment method at discretion of shop.
Worst case scenario, if we significantly misrepresented the item (like we send you two left shoes when you bought a right and a left), we refund shipping and the cost of the item. Otherwise, customer pays shipping both ways and we charge a 25% restocking fee.
EU buyers - We comply with our own local laws regarding returns; please take into consideration before purchasing. We're not in the EU.
CANCELLATIONS: We start processing an order when we receive it. Things happen. So though we love happy customers, we may charge a percentage of the sale price to cancel an order, depending on how much work we've put into the order prior to cancellation.
SHIPPING ISSUES: If a package is damaged or lost by the shipping company, customers agree to work directly with us, contact us directly, ask us for help, etc. to file a claim through the shipping company for reimbursement. And we have the final say.
Additional policies and FAQs
Customers in Mexico, Central and South America, Africa, and the Middle East, contact us prior to purchasing.
Please note: We are in the United States. International customers who do business with us are implicitly agreeing to abide by our policies and US laws.
Shippers may also use this information to contact you when your shipment is available for pick up, or if there is some issue with your shipment (e.g. lost, delayed, customs charges due, etc., etc.). Please take this into consideration when you choose the information you'd like to provide to us. Of course, anything you provide via Etsy is shared with Etsy.
Keep in mind, the quicker we can get in touch with you, the quicker you can receive your order. We want you to get what you ordered, and we hope you love it.
Thank you for your business. Please contact us with any questions.
The Recycling Ethic
therecyclingethic [!at] gmail.com
Frequently asked questions
Do you take offers?
We're delighted you found what you were looking for in our shop. We are glad to answer questions and consider offers. Keep in mind, you will receive your item most quickly by purchasing at the stated price.
Where can I pick up?
We love local pick ups! We're located in Central California. Email us at email@example.com to schedule a pick up. Cash discount.
Can I set up shipping and handling myself?
Absolutely. We're glad to coordinate with you and your third party shipper. We release to you through the third party, so the sale is done when they pick up.
Do you offer payment plans?
We offer payment arrangements on a case by case basis and we're happy to discuss options with you. A nonrefundable deposit will be required. Email us at firstname.lastname@example.org to set up.